General enquiries

If you are unable to login and are having trouble resetting your password, or if you do not have a UniSC user account, please complete this online form and we will assist you as soon as possible.

Student IT Help Desk

Self-Service: UniSC Connect
Phone: +61 7 5459 4455 
In Person: Tech Bar – Level 1, Library, UniSC Sunshine Coast

Staff IT Service Desk

Self-Service: USC Connect
Digital Assistant: Sunny - available in Microsoft Teams, MyUniSC, UniSC Connect
Phone: +61 7 5430 1237
In Person: Tech Bar – Level 1, Library, UniSC Sunshine Coast

Support Hours

Monday–Friday 8am–5pm
Saturday–Sunday 11am–2pm (during semester)

Street address

Information Technology Services
Level 4, Building J
UniSC
90 Sippy Downs Drive
Sippy Downs
Queensland
Australia

Postal address

IT Services - ML18
UniSC
PO Box 5280
Sunshine Coast Mail Centre QLD 4560
AUSTRALIA